FAQ
General
What is LIA?
LIA is a dual-engine legal intelligence assistant. Lite is for fast exploration/drafts inside ChatGPT. Pro adds dual-engine validation, citations, evidence manifests, and export-ready briefs.
Who is LIA for?
Lawyers, investigators, compliance teams, and researchers needing jurisdiction-aware analysis with explainable flags and confidence scores.
Which models do you use?
We use top-tier models selected via internal testing. The current roster and change log are on our Model Transparency page.
Plans & Tokens
What are the Pro plans?
$99 → 12M tokens, $199 → 24M, $399 → 49M per month. $50 Top-Up ≈ 7.22M tokens.
How many tokens does a typical job use?
Single-engine jobs average ~1.8k tokens. Sequential (our combined mode) uses ≈ 2.5× that. Your usage varies with attachments and retrieval.
What happens at 75% / 90% / 100% usage?
Email + in-app alerts at 75% and 90%. At 100% we soft-pause new jobs (any running job finishes). Continue by buying a $50 Top-Up or using LIA Lite.
Does LIA Lite require a separate subscription?
LIA Lite runs inside ChatGPT and uses your ChatGPT plan.
Modes & Accuracy
What are the modes?
• Single-Engine (GPT-class): structured legal drafting.
• Single-Engine (Validator-class): rapid, first-principles checks.
• Sequential (Integrated Expertise): drafts + validator + synthesis for a single, confidence-scored answer (≈2.5× tokens).
Do you browse the web?
We use a retrieval layer focused on primary legal sources and pass a curated bundle into the engines; the engines do not free-browse.
Do you give legal advice?
No—LIA provides information only. Always consult a qualified lawyer.
Evidence & Data Handling
Can I upload files?
Yes. Lite: uploads are processed transiently and not retained by default.
Pro (Phase 1): same handling as Lite.
Pro (upcoming optional add-on): secure storage with hash/timestamp chain-of-custody and verify endpoint.
What metadata do you track?
File name, size, type, sha256 hash, timestamps, and basic EXIF/AV info for verification and timelines.
Do you train on my data?
No. Provider training is disabled where supported; prompts are hashed in logs; minimal metadata only.
Billing & Company
What currency and merchant appear on my bill?
All prices in USD. Billed by Unison Pictures Pty Ltd (t/a Legal Intel AI). Statement descriptor: UNISON*LEGAL INTEL AI.
Can I cancel anytime?
Yes. Your plan remains active until the end of the billing period.
Where do I get support?
Email support@legalintel.ai. See the Help Center for guides and status.
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